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Category: Know Your Rights

  • Gratuity Rules 2026: Eligibility and Calculation Under the New Code

    Since 21 November 2025, gratuity is governed by Chapter V of the Code on Social Security, 2020, which replaced the Payment of Gratuity Act, 1972. A regular employee needs 5 years of continuous service (not needed on death or disablement), while a fixed-term employee gets pro-rata gratuity after 1 year. The amount is last wages ÷ 26 × 15 × completed years, with a part-year of more than six months counted as a full year, up to a ceiling of ₹20 lakh.

    PointPosition
    Law in forceCode on Social Security, 2020, Chapter V (ss.53 to 58), from 21 November 2025
    Regular employees5 years’ continuous service; not required on death or disablement
    Fixed-term employeesPro-rata gratuity after 1 year of service
    FormulaLast wages ÷ 26 × 15 × completed years of service
    Part-yearMore than 6 months counts as a full year
    Ceiling₹20 lakh
    Payment deadlineWithin 30 days of becoming payable (s.56(3)); simple interest on delay (s.56(4))
    Dispute forumCompetent authority appointed under the Code (ss.56 and 58)

    Who is eligible

    Gratuity is payable when employment ends: on superannuation, retirement, resignation, death, or disablement due to accident or disease, and also on termination of a fixed-term contract.

    • Regular employees: need at least 5 years of continuous service. The 5-year condition does not apply when employment ends because of death or disablement. In case of death, the gratuity goes to the nominee or, if none, the legal heirs.
    • Fixed-term employees: the Code gives them gratuity on a pro-rata basis once they complete 1 year of service. This is the biggest practical change from the old Act.
    • Continuous service includes service interrupted by sickness, accident, authorised leave, lay-off, strike that is not illegal, or a cessation of work not due to the employee’s fault.

    How to calculate gratuity: worked example

    The formula is 15 days’ wages for every completed year of service. Monthly wages are divided by 26 (working days) to get the daily rate.

    Example: Neha worked in a Pune IT services company for 7 years and 8 months. Her last drawn wages (basic pay plus dearness allowance, adjusted under the 50% rule below) were ₹40,000 a month.

    1. Service: 7 years and 8 months. The extra 8 months is more than 6 months, so it counts as 8 years.
    2. Daily wage for 15 days: ₹40,000 × 15 ÷ 26 = ₹23,076.92 per year of service.
    3. Gratuity: ₹23,076.92 × 8 = ₹1,84,615.38, which rounds to ₹1,84,615.

    Had she left after 7 years and 5 months, only 7 years would count, and the figure would be ₹1,61,538.46.

    The 50% wage rule and the ₹20 lakh ceiling

    The Labour Codes use one definition of “wages”. Basic pay, dearness allowance and retaining allowance are wages. Many allowances are excluded, but there is a catch: if the excluded allowances exceed 50% of total remuneration, the amount above 50% is added back to wages. This stops employers from keeping basic pay artificially low to shrink gratuity.

    Example: Total pay ₹1,00,000, of which basic plus DA is ₹30,000 and allowances are ₹70,000. Allowances are ₹20,000 above the 50% mark, so wages for gratuity become ₹50,000.

    The maximum gratuity payable under the Code is ₹20 lakh. An employer can pay more under a contract or a better scheme. Under the Income-tax law, gratuity received by a private sector employee is exempt up to ₹20 lakh, and this limit applies over the whole working life, not per employer.

    Learn this properly, with a certificate. The work rights module of Everyday Law explains the four Labour Codes, wages, gratuity, PF and what to do when an employer does not pay, using simple examples. Everyday Law for Every Indian, ₹349: self-paced lessons, module quizzes and a 30-question final test; pass at 60% for a verifiable Lexfolio certificate. It is a certificate of completion, not a professional qualification. For this topic in depth, take the focused Employee Rights under the New Labour Codes course, ₹349.

    Nomination

    Every employee should file a gratuity nomination with the employer after completing the period specified in the rules. If you have a family, the nomination should be in favour of family members. Update it after marriage or the birth of a child. A missing nomination is the most common reason families struggle to get gratuity after an employee’s death.

    What to do if gratuity is not paid

    1. Make a written claim. Apply to the employer in writing for payment. The employer must determine the amount, inform you and the competent authority, and arrange payment within 30 days from the date it becomes payable (s.56(3)).
    2. Claim interest for delay. If the employer delays, it must pay simple interest at a rate not exceeding the rate notified by the Central Government for repayment of long-term deposits (s.56(4)), unless the delay was the employee’s fault and the authority permitted it.
    3. Send a legal notice if there is no response. See how to send a legal notice in India.
    4. Apply to the competent authority. Disputes about the amount or eligibility go to the competent authority appointed under the Code, which can hold an inquiry and direct payment. An appeal against its order lies within 60 days, extendable by another 60 days for sufficient cause.

    Keep your appointment letter, salary slips, resignation acceptance and relieving letter. For how the new Codes change offer letters, see appointment letters under the new labour codes.

    Frequently asked questions

    I resigned after 4 years and 8 months. Do I get gratuity?

    Ordinarily no, because a regular employee needs 5 years of continuous service. Courts have taken different views on counting a final part-year towards the 5-year condition, so if you are very close, get advice on your facts before you resign.

    Does a fixed-term employee with 1 year get gratuity?

    Yes, pro-rata, under the Code on Social Security, 2020.

    Can an employer forfeit gratuity?

    Only in limited cases set out in the Code: to the extent of loss caused by wilful damage to the employer’s property, or wholly or partly where the employee is terminated for riotous or disorderly conduct, violence, or an offence involving moral turpitude committed in the course of employment. It cannot be withheld as a pressure tactic.

    Is gratuity taxable?

    For private employees, exempt up to ₹20 lakh in a lifetime; anything above is taxable as salary.

    Does gratuity apply to small offices?

    The gratuity chapter applies to establishments covered by the Code, broadly those with 10 or more employees. Check whether your establishment is covered.

    Quick quiz

    Q1. Last wages ₹40,000; service 7 years 8 months. Gratuity is about:

    1. ₹1,61,538
    2. ₹1,84,615
    3. ₹2,40,000
    4. ₹3,20,000
    Show answer

    Answer: B. 40,000 × 15 ÷ 26 × 8 = ₹1,84,615 (8 months counts as a full year).

    Q2. A fixed-term employee becomes eligible for pro-rata gratuity after:

    1. 6 months
    2. 1 year
    3. 3 years
    4. 5 years
    Show answer

    Answer: B. Chapter V of the Code on Social Security, 2020 allows pro-rata gratuity after 1 year.

    Q3. Within how many days must the employer pay gratuity once it becomes payable?

    1. 7 days
    2. 15 days
    3. 30 days
    4. 90 days
    Show answer

    Answer: C. Section 56(3) of the Code requires payment within 30 days.

    For a clear course on wages, gratuity and other work rights, see Everyday Law for Every Indian.

    Sources

    • Code on Social Security, 2020, Chapter V, sections 53 to 58 (in particular s.53, s.56(3), s.56(4), s.56(8), s.58)
    • Code on Wages, 2019, section 2(y) (definition of wages and the 50% proviso)
    • Payment of Gratuity Act, 1972 (repealed)
    • Income-tax law, exemption for gratuity up to ₹20 lakh

    This page is for education and general information, not legal advice for a specific case. Law as on 29 October 2026.

  • Cyber Fraud: What to Do in the First Hour (Call 1930, Report, Block, Preserve)

    If you lose money to an online or UPI fraud, call the national cyber crime helpline 1930 immediately and also report on cybercrime.gov.in. Then call your bank to block the card, UPI or net banking, and give the bank a written complaint within 3 working days to protect your zero-liability right under RBI rules. Save every screenshot and transaction ID, and file an FIR.

    PointPosition
    First call1930, national cyber crime helpline
    Online reportcybercrime.gov.in (National Cyber Crime Reporting Portal)
    BankBlock card, UPI and net banking; written complaint at once
    Zero liability window (current rules)Third-party breach reported within 3 working days of the bank’s alert
    Coming from 1 January 20275 calendar days window and a limited compensation scheme under new RBI directions
    EvidenceScreenshots, transaction IDs, UTR numbers, phone numbers, URLs
    PoliceFIR under Section 173 BNSS; zero FIR allowed at any police station

    The first-hour checklist

    Speed matters because money moves through several accounts within minutes. A quick report on 1930 or the portal helps banks and payment platforms put holds on money still in transit.

    1. Call 1930. Give your name, bank, the transaction details and the account or UPI ID the money went to. Note the acknowledgement or complaint number.
    2. Report on cybercrime.gov.in. Choose the financial fraud option, fill in transaction details and upload screenshots. Save the acknowledgement number.
    3. Call your bank’s official helpline (from the number on your card or the bank’s own website, never from a search result). Block the debit card, credit card, UPI and net banking.
    4. Send a written complaint to the bank by email to its official grievance address or through the app, and keep a copy. A phone call alone is weak proof.
    5. Change passwords and PINs: email first, then net banking, UPI PIN and any linked apps. Turn on two-factor authentication.
    6. Uninstall any screen-sharing or remote-access app the fraudster asked you to install, and log out of all other devices.
    7. Preserve evidence: screenshots of chats, call logs, SMS alerts, the fraudster’s numbers and UPI IDs, website links, and bank statements showing the debit.

    The legal follow-up

    FIR. Cheating and identity-theft frauds are cognizable offences. File an FIR at your local police station or the cyber cell under Section 173 BNSS. A zero FIR can be registered at any police station. Attach your 1930 and portal acknowledgement numbers. If the police refuse, see our guide on what to do when police refuse an FIR.

    Bank liability. Under RBI’s current customer liability framework, if the fraud was due to a third-party breach (not your negligence and not the bank’s fault) and you report it within 3 working days of receiving the bank’s transaction alert, your liability is zero. Reporting in 4 to 7 working days attracts limited liability. The bank must credit (shadow-reverse) the disputed amount within 10 working days of your report and resolve the complaint within 90 days. Our guide on UPI and bank fraud refund rules has the full table.

    Coming from 1 January 2027. RBI finalised new directions in June 2026 that will apply to electronic banking transactions on or after 1 January 2027. They extend protection to frauds where the customer was tricked into authorising the payment, give zero liability for third-party breaches reported within 5 calendar days, and provide a one-time compensation of 85% of the net loss or ₹25,000, whichever is lower, for losses up to ₹50,000, if you report to both the bank and 1930 or the cyber crime portal within 5 calendar days. These rules are not in force yet, so frauds before that date follow the current framework.

    Learn this properly, with a certificate. The bank fraud and cyber fraud lessons cover the 1930 route, RBI liability rules, the Ombudsman and how to protect your family from common scams. Everyday Law for Every Indian: Know Your Rights, ₹349: self-paced lessons, module quizzes and a 30-question final test; pass at 60% for a verifiable Lexfolio certificate. For this topic in depth, take the focused Cyber Fraud Safety for Families and Senior Citizens course, ₹299.

    Common scams to recognise

    • KYC update messages. “Your account will be blocked today, update KYC at this link.” Banks do not ask you to update KYC through random links or share OTPs.
    • “Digital arrest” calls. A caller posing as police, CBI, customs or a judge says your parcel had drugs or your Aadhaar was misused, keeps you on a video call and demands money to “clear your name”. There is no such legal procedure as a digital arrest. Police do not arrest anyone over a video call, and no agency collects money to settle a case over the phone. Disconnect and report on 1930.
    • Fake customer care numbers. Numbers posted on search results or social media for airlines, banks or delivery apps. Use only the number on the official website or app.
    • Screen-share apps. “Install this app so I can help you get a refund.” Once installed, the fraudster sees your OTPs and PINs.
    • Part-time job tasks. Paid for liking videos or reviewing hotels, then asked to “invest” for bigger tasks. Early small payouts build trust; the large deposit disappears.
    • UPI collect requests. Remember: you enter your UPI PIN only to pay, never to receive money.

    Real-life style example

    Anita, a teacher in Jaipur, gets a call from “bank support” and installs a screen-sharing app. ₹48,000 leaves her account in three transactions. Within 20 minutes she calls 1930 and gets an acknowledgement number, files on cybercrime.gov.in, calls her bank to block UPI and emails the bank’s grievance cell with screenshots the same evening. Part of the money is put on hold in the receiving account. She files an FIR the next day and follows up with the bank in writing.

    Frequently asked questions

    What is 1930?

    It is the national cyber crime helpline for reporting financial frauds quickly so that money in transit can be traced and held.

    Is calling 1930 the same as filing an FIR?

    No. 1930 and the portal start a complaint and freezing process. An FIR is a separate police record under Section 173 BNSS. Do both.

    How fast must I tell my bank?

    Under current RBI rules, report within 3 working days of receiving the bank’s alert for zero liability in a third-party breach. From 1 January 2027, the window becomes 5 calendar days.

    Can police really arrest me over a video call?

    No. A “digital arrest” is a scam, not a legal procedure. Arrest under the BNSS is physical, with an arrest memo and production before a Magistrate.

    Will I definitely get my money back?

    Not always. Fast reporting improves the chance of freezing funds. Bank refunds depend on the RBI liability rules and whether there was negligence on your part.

    Quick quiz

    Q1. What is the national helpline number for cyber financial fraud?

    1. 100
    2. 1930
    3. 1915
    4. 181
    Show answer

    Answer: B. 1930 is the national cyber crime helpline.

    Q2. Under current RBI rules, zero liability for a third-party breach applies if you report within:

    1. 3 working days
    2. 7 working days
    3. 10 working days
    4. 30 days
    Show answer

    Answer: A. 3 working days from receipt of the bank’s communication.

    Q3. A caller says you are under “digital arrest” and must stay on video. What is true?

    1. It is a valid BNSS procedure
    2. It is a scam; police do not arrest over video calls
    3. Only CBI can do it
    4. You must pay a deposit
    Show answer

    Answer: B. There is no digital arrest in law; report it on 1930.

    To learn cyber fraud, bank liability and consumer remedies together, take the Everyday Law for Every Indian course (₹349).

    Sources

    • National Cyber Crime Reporting Portal (cybercrime.gov.in) and helpline 1930, Ministry of Home Affairs
    • RBI framework on customer protection: limiting liability of customers in unauthorised electronic banking transactions (2017 circular, now in RBI Master Directions, 2025)
    • RBI directions on fraudulent electronic banking transactions, finalised June 2026, applicable from 1 January 2027
    • Bharatiya Nagarik Suraksha Sanhita, 2023: Section 173

    This page is for education and general information, not legal advice for a specific case. Law as on 29 October 2026.